Privacy policy

Privacy Policy – Krish Nursery Garden

Last updated: September 1, 2025

Krish Nursery Garden (“Krish Gardens”, “we”, “our”, or “us”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.

Krish Nursery Garden is powered by Shopify, which enables us to provide secure e-commerce services to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, interact with, or make a purchase through our Services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to an individual. Depending on how you interact with our store, we may collect the following categories:

Information You Provide

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order details and preferences

Payment Information

  • Payment method details (processed securely via Shopify and payment gateways)

  • Transaction and order confirmation details

⚠️ We do not store your full credit/debit card numbers.

Account Information

  • Account login details (if you create an account)

  • Preferences and saved information

Order & Usage Information

  • Products viewed, added to cart, or purchased

  • Returns, exchanges, or cancellations

  • Wishlist activity

Customer Communications

  • Messages sent through email, WhatsApp, contact forms, or customer support

Device & Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and similar technologies

Sources of Personal Information

We collect personal information from:

  • Directly from you when you place orders, contact us, or create an account

  • Automatically through cookies and analytics tools when you browse our website

  • Shopify & service providers that help us operate the store

  • Third-party partners such as payment gateways and delivery services

How We Use Your Personal Information

We use your information to:

1. Provide & Improve Our Services

  • Process orders for plants, seeds, corporate gifts, and return gifts

  • Manage shipping and delivery

  • Handle returns or replacements

  • Improve product offerings and customer experience

2. Customer Support & Communication

  • Respond to inquiries

  • Share order updates and delivery notifications

  • Resolve issues or complaints

3. Marketing & Promotions

  • Send updates, offers, and promotions (you can opt out anytime)

  • Improve personalized product recommendations

4. Security & Fraud Prevention

  • Prevent unauthorized access

  • Protect transactions and customer data

5. Legal & Compliance

  • Meet legal obligations

  • Respond to lawful requests from authorities

How We Share Personal Information

We may share your information only when necessary, including:

  • With Shopify (store hosting & checkout services)

  • With payment gateways for secure transactions

  • With delivery partners for order fulfillment

  • With service providers for analytics, IT support, and customer communication

  • When required by law or to protect our rights

We do not sell your personal data.

Shopify & Third-Party Services

Our store is hosted on Shopify, which collects and processes certain data to operate and improve the platform. Your information may be transferred outside India as part of Shopify’s global infrastructure.

To learn more, visit:
👉 https://privacy.shopify.com

Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality

  • Analyze traffic and performance

  • Improve user experience

You can manage cookie preferences through your browser settings.

Children’s Privacy

Our Services are not intended for children under 18 years. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us for removal.

Data Security & Retention

We take reasonable steps to protect your information. However, no method of transmission is 100% secure.

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain accounts

  • Comply with legal obligations

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Request data portability

To exercise your rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Krish Nursery Garden
📧 Email: krishnurserygarden@gmail.com
📍 Address: KrishGardens, Pottaneri , Salem , Tamilnadu ,626453, India